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Assistant Store Manager

This Job has been viewed 472 times

Employer
Balfe's Bikes
Job reference
34849Emp
Location
Dulwich, London
Salary range
Up to 27,000
Job added
27 September 21
Final date for applications
31 October 21

Job Description

At Balfe’s it is all about people. And bikes! It is the passion, energy, and enthusiasm of all our colleagues throughout the business, which makes Balfe’s a great place to work.

Joining Balfe’s means you will be working with like-minded people, and you will have opportunities to develop your skills and experience, and plenty of career progression if you want it.

Assistant Store Manager (ASM) overview:

As an Assistant Store Manager, or Assistant Manager, you are responsible for supporting the Store Manager in the daily business operations of the store. General tasks include supervising employees, communicating with, and helping customers and carrying out directives given by the Store Manager, or in their absence Area Manager.

What you'll be doing at Balfe’s

We're on the lookout for an Assistant Store Manager to join our Dulwich store on a full-time basis. As part of the team, you'll be:

  • Leading and managing the team within store and providing support to the Store Manager
  • Working closely with the Store Manager to continually improve performance and drive KPI's
  • Managing the P&L and maximising every sales opportunity
  • Orderbook Management:
  • Arranging order collections on bikes, parts, accessories, and clothing
  • Driving your team to achieve weekly targets through effective orderbook management
  • Knowing your orderbook
  • Managing ETA’s, updating customers, accurate note taking on orders to maintain excellent customer service
  • Inspiring and motivating your team to deliver excellent customer service
  • Coaching and developing your team members in all aspects of their role
  • Leading by example and improving your teams selling skills and always looking to offer exceptional customer service.
  • Keyholder Responsibility: Opening/Closing store and Cashing up
  • Maintain high Health & Safety standards and adhere to all Health & Safety policies.
  • Follow all risk assessments and safe systems of work relevant to your role.

Skills/Experience Required

Knowledge & Skills

  • Experience of leading a team or management experience
  • Understand and comply with all health and safety procedures
  • Advise and recommend products and services to suit customer need and budget
  • Use skills and knowledge to drive the store
  • Demonstrates a positive approach to all their work and gives the best of themselves to every task and challenge
  • Understanding of how to assemble bikes and/or passion for cycling
  • Ability to drive sales through excellent service
  • Ability to motivate a team with effective communication

Balfe’s Perks

What's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:

  • Cycle to Work initiative
  • Excellent staff discounts
  • Performance bonuses
  • 28 Days Annual Leave
Apply now