We’re looking for a Head Technician to head up our mechanic team at our retail store and workshop opening in April this year. This is an opportunity to be a core team member of an ambitious new start-up working in the exciting growth market place of electric micro-mobility.

Responsibilities

• Overseeing the repair and servicing of a variety of Electric Scooters makes and models, particularly Xiaomi, and Inokim brands as well as major e-bike brands.
• Working with our interior design team to create a highly functioning workshop space
• Helping to create and implement the workshop systems and processes to ensure efficient repair and quick turnaround times.
• Completing a variety of e-scooter and e-bike repairs and upgrade modifications
  Regular monitoring and stock take of spare parts and tools
• Working closely with the front of house team to ensure excellent customer service
• Maintain a safe and efficient work environment by following safe work practices and procedures
• Managing and organising the team of mechanics
• Training mechanics on best practices as well as repair and upgrade jobs
• Creating a training program for new employees
• Customer facing role with sales elements

• Previous experience working as a mechanic for e-vehicles, preferably both e-bikes and e-scooters – Cytech Technical 3 Qualification preferred but not essential
• Experience in a leadership or supervisory position, working effectively in a team-centred environment
• Intermediate computer knowledge (Google Suite spreadsheets, documents, web browser, emails, etc.)
• Familiarity with using smartphones/technology
• Flexibility to work non-standard hours including weekends when required

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